Sports App's Terms & Conditions — Applicable to all users

Sports app (sportsapp.win) is a leading online gaming platform in Bangladesh. These Terms & Conditions constitute a legally binding agreement between sports app and its users. By accessing, registering on, or using any service offered by sports app, you confirm that you have read, understood, and agreed to these Terms & Conditions in full.

If you do not agree with any part of these Terms & Conditions, please refrain from using sports app. This document has been written in plain, clear language so that every user in Bangladesh can easily understand it.

When registering on sports app, you are required to provide accurate and complete information. Submitting false or misleading information in the registration form is strictly prohibited and may result in account termination.

Information required for registration:

• Full legal name (as it appears on your National ID)
• An active mobile number (to be used for payments)
• Email Address (optional but recommended)
• Date of birth (to confirm you are 18 or older)
• A strong password

Each user may operate only one account. If the same individual is found to have created multiple accounts, all associated accounts will be terminated and any funds held may be forfeited. Registering an account on sports app is completely free.

Account Security:

You are solely responsible for the security of your account. Never share your login credentials with anyone. If you notice any unusual activity, contact sports app support immediately.

Sports app is strictly for users aged 18 and above. Use of this platform by minors (under 18) is strictly prohibited. Sports app may request a copy of your National ID or passport to verify your age at the time of registration or at any point thereafter.

Other Eligibility Requirements:

• You must play only from your own account
• Operating an account on behalf of another person is prohibited
• Only mentally sound individuals with full legal capacity are permitted to open an account
• Individuals banned by sports app are not permitted to open a new account

Sports app currently supports deposits via bKash, Nagad, and Rocket. Deposits are generally credited instantly. If your deposit is not reflected in your account, please contact support with your transaction slip.

Deposit Rules:

• Deposits must be made from a mobile banking account registered in your name
• Deposits made through third parties are strictly prohibited
• The minimum deposit amount is listed on the sports app deposit page
• Maximum deposit limits are determined by your account's verification level
• No extra charges on deposits (excluding mobile operator fees)

Withdrawing your winnings from sports app is subject to certain conditions. Withdrawals are typically processed within 1–24 hours; however, higher amounts or verification requirements may take additional time.

Withdrawal Terms:

• Withdrawals must be made to a mobile banking number registered in your name
• Withdrawals may be put on hold if KYC verification has not been completed
• Winnings derived from bonuses must meet the specified wagering requirements before a withdrawal can be made
• Minimum and maximum withdrawal limits can be found on the sports app deposit page
• In cases of suspicious activity, sports app reserves the right to temporarily suspend withdrawals

For any withdrawal issues, please contact our 24/7 live chat support. Sports app never withholds legitimate withdrawals — we are committed to fully transparent transactions at all times.

Sports app regularly offers a variety of bonuses and promotions — including welcome bonuses, reload bonuses, cashback, and exclusive VIP offers. Each bonus comes with its own terms and conditions, which must be read before claiming.

General Bonus Terms:

• The welcome bonus is available to new members only and can be claimed once on your first deposit
• Each bonus carries a wagering multiplier (e.g., 10x, 20x) that must be met before any withdrawal can be processed
• Any attempt to claim bonuses across multiple accounts will result in the cancellation of all bonuses
• Bonuses must be used within the timeframe set by sports app
• Wagering requirements also apply to winnings from free spins or free bets
• Sports app reserves the right to modify or cancel any promotion at any time

All game types on sports app — including Sports Betting, Live Casino, slots, and bingo — have their own rules. It is your responsibility to read the relevant section's rules before starting any game.

Sports Betting:

• Bets cannot be cancelled once placed (unless the event itself is cancelled)
• If a match is cancelled or suspended, the bet will be voided and your stake will be refunded
• Sports app is not liable for bets lost due to connection issues during live betting
• Maximum payout limits are set by sports app and are subject to change at any time

Casino & Slots:

• All games are powered by an RNG (Random Number Generator) — every outcome is completely random
• If a game is cancelled due to a technical error, your bet will be refunded
• In any game-related dispute, the decision of sports app is final

The following activities are strictly prohibited in order to maintain a fair environment on sports app. Violations will result in account termination and the forfeiture of all deposited funds.

• Creating or operating multiple accounts
• Bonus system abuse or manipulation
• Fraudulent payments or chargebacks
• Using hacking tools, bots, or automated software
• Colluding or conspiring with other players
• Using sports app for money laundering or illegal fund transfers
• Creating an account on behalf of a minor or assisting them in using the platform
• Attempting to access the platform from a restricted region using a VPN or proxy
• Attempting to make unauthorized modifications to the sports app system or software
• Harassing or insulting other users

Sports app places the highest priority on protecting your personal information and financial data. We keep all data secure using the latest SSL/TLS encryption technology. Your personal information is never sold or shared with any third party.

Data Collection & Use:

• Information provided at registration is used for account verification and service delivery
• Payment information is used solely for processing transactions
• Gaming data is used to improve service quality and prevent fraud
• Information may be disclosed to authorities where required by law

For more details, visit our Privacy Policy Read the page.

Sports app believes gaming should be purely for entertainment. We care about the mental and financial well-being of our users. If you feel that gaming is having a negative impact on your life, please seek help.

Sports app Responsible Gaming Tools:

• Deposit Limit: Set your daily, weekly, or monthly deposit limits
• Betting Limits: Set your own maximum stake per bet
• Time Limit: Set a daily limit on how long you play
• Self-Exclusion: Temporarily self-exclude your account for a set period
• Permanent Closure: Option to permanently close your account if needed

To learn more about responsible gaming, visit our Responsible Play Visit the page.

Sports app reserves the right to suspend or permanently close any account without prior notice under the following circumstances:

• Violation of any provision of these Terms & Conditions
• Registering with false or misleading information
• If fraudulent or deceptive activity is detected
• If proof of underage status is found
• Upon instruction from legal authorities

Users may also voluntarily close their account at any time. If any bonus balance remains at the time of account closure, it will be forfeited; however, any original deposited funds will be returned after the applicable verification process.

If you have any complaints or disputes regarding sports app services, please contact our customer support team first. We take all complaints seriously and work to resolve them as quickly as possible.

How to Submit a Complaint:

1. Please contact our support team via Live Chat first
2. Please provide a detailed description of the issue, along with screenshots and your transaction ID
3. The support team will provide an initial response within 48 hours
4. Our specialist team will resolve complex matters within 7 business days
5. The decisions of sports app shall be considered final

Sports app reserves the right to modify these Terms & Conditions, in whole or in part, at any time. For significant changes, notice will be provided on the website and to your registered mobile number. Continued use of the platform after any changes constitutes your acceptance of the updated terms.

We recommend visiting this page regularly to stay informed of the latest updates. If you have any questions about the Terms & Conditions, our support team is always ready to help.